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Front of house supervisor

Glasgow (Glasgow City)
Gaucho
Supervisor
Posted: 17 July
Offer description

Gaucho Glasgow are looking for an enthusiastic and
passionate supervisor to join our restaurant's teams!
The supervisor works closely with the senior managers to run a
smooth and successful operation regarding finance, product and
people. They focus on exceeding the guest's
expectations and providing the best possible
experience, always incorporating the Gaucho Cycle of
Service requirements.



Benefits and Training:




* 50%
off your food bill at all Gaucho restaurants

* Referral
and Length of Service Bonuses

* Cycle
to work schemes

* Industry
Apprenticeship Program Opportunities

* Career
Development and Training Programs

* Training
provided by the Gaucho L.A.B

* 28
paid annual holidays + options to purchase additional days






Tasks and Responsibilities:




* Full
commitment to expanding knowledge of food and beverage on the menu




* Attending, participating in,
and contributing to the brief and team meetings

* Communicating
any significant stock availability issues to the management and the team

* Responsible for the correct till procedures,
use of till, and cash reconciliation.

* Assist the management team in the opening, operating and closing to required standards

* Assisting managers in control of the floor, representing an authority figure if the manager needs to leave the floor

* Ensuring
perfect table maintenance and timings as per Cycle of Service

* Checking
guest satisfaction and communicating any issues with the manager

* Have a proactive view towards promotions and sales and upselling
and is involved in
coaching and training staff in suggestive selling
skills.

* Treat
all guests with 100% hospitality, acknowledge all and open doors
for guests. Offer guidance and direction to guests






The successful candidate:




* Is
eager to learn and want to grow within the company.

* Is
enthusiastic, energetic and have the ability to work well within
a team

* Is
trustworthy, polite and professional.

* Is well
organised, well presented and has meticulous attention to detail

* Possesses a
can-do, positive attitude

* Is a great
team player and can be relied on to complete tasks

* Possesses a good
level of English

* Is
an inspirational leader and an excellent communicator

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