The Operations Coordinator is responsible for the day-to-day administration of the office. Also responsible for the day-to-day execution of the work within the assigned geographic area.
What You Will Do:
* Direct the day-to-day general office, duties, and administrative activity.
* Prepare quotations for clients (including ABS offices).
* Coordinate scheduling and staffing of projects.
* Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
* Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
* Resolve work-related client issues, including scope of work, quality of work, and billing.
* Prepare monthly cash flow and monthly revenue margin.
* Other duties as assigned.
* Other duties as required.
What You Will Need:
Education and Experience
* Minimum of a high school diploma or equivalent.
* At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.
Knowledge, Skills, and Abilities
* The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
* Ability to undertake short- and long-term planning to provide for efficient and effective scheduling of work assignments.
* Responsive to customer queries.
* Advanced skills in the use of modern office equipment.
* Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
* Advanced level clerical skills and excellent arithmetic skills.
* Ability to prioritize and handle routine and non-routine business matters simultaneously without supervision.
* Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.
* Must hold a valid right to work status in the UK.
Reporting Relationships:
The role reports directly to a member of management and has no direct reports.
Working Conditions:
Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
#J-18808-Ljbffr