Annual wage £12,313.60 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday to Friday. Exact timings to be confirmed. Total hours per week: 37 Expected duration 18 Months Possible start date 17 Jun 2024 Date posted 08 Apr 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000241696 Positions 1 available What you will do in your working day · Greet patients in the facilities and over the phone · Assist doctors, nurses and patients · Schedules appointments for patients · Perform clerical and administrative tasks · Signpost patients to other NHS providers · Greet visitors · Maintain and keep patient information confidential The training you will be getting Level 2 Apprenticeship in Customer Service level 2. This will also include Functional Skills in maths and English, if required. End point assessment. Certificate of completion of the standard. You may have to attend formal college sessions (if English & maths are required). You will learn the knowledge, skills and behaviours related to the apprenticeship standard. What to expect at the end of your apprenticeship There is room for progression within the surgery. We have an onsite dispensary which there may be an opportunity to progress to a Dispenser with the additional training. Requirements and prospects Desired skills and personal qualities Communication skills, Organisation skills, Customer care skills, Administrative skills, Team working, Non judgemental, Patience Qualifications GCSE or equivalent English and maths (Grade 4) Desired Things to consider · Very busy role – constantly on the go but not necessarily standing · Rural location but regular bus service · No weekend or Bank Holiday work