Job Description
We’re Hiring: Strategic Account Manager (Field Sales)
BT Local Business Scotland | Remote / Field-Based
Reports to: Sales Director
At BT Local Business Scotland, our ambition is clear: to be the UK’s business digital champion—powering the future success of organisations across the country. We’re building the UK’s leading communications and IT services provider, with the strongest fixed and mobile networks, and we’re looking for a driven Strategic Account Manager to join our team.
About the Role
As part of our Field Sales division, you’ll play a key role in driving new business acquisition and customer retention across a defined geographical territory. You’ll take full ownership of the end-to-end solutions sales lifecycle—from prospecting and pipeline development through to negotiation and closing high-value deals.
This is a hunter-style role, ideal for someone who thrives on winning new business while growing and retaining existing accounts.
Key Responsibilities
* Drive Revenue Growth: Identify and secure new business opportunities while expanding existing accounts
* Customer Retention: Build strong relationships to increase renewals, reduce churn, and maximise lifetime value
* Territory Management: Own and develop your assigned geographical market
* Solution Selling: Deliver tailored, consultative sales engagements aligned to customer needs
* Pipeline & Forecasting: Maintain accurate forecasts, sales reporting, and pipeline management
* Collaboration: Work cross-functionally with marketing, product, and support teams
* Market Insight: Stay ahead of industry trends, competitor activity, and emerging opportunities
What We’re Looking For
Skills & Attributes:
* Strong communication, presentation, and relationship-building skills
* Commercial awareness with the ability to make sound business decisions
* Proven stakeholder management and collaborative working style
* Self-motivated, resilient, and results-driven mindset
* Confident negotiator with a focus on win-win outcomes
Core Competencies:
* Consultative selling and solution-based approach
* Accountability for targets and performance
* Strategic planning and territory development
* Adaptability in a fast-changing environment
* Strong objection handling and closing skills
Apply now.