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Fitness manager

Farnborough (Hampshire)
Village Hotels
Fitness manager
Posted: 12 August
Offer description

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Fitness Manager

Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs operating efficiently.

It’s your job to keep our members happy through effective fitness processes and a commitment to customer excellence. Plus, collaborate with our dedicated fitness team to ensure you get the best out of those around you.


The Role

* You will manage our team of freelance group exercise staff to ensure delivery of top-quality classes.
* As a natural leader, you’ll understand what makes a gym great and motivate your team to excel through engaging fitness journeys, vibrant classes, and personal training. You will upskill your team using technology like Myzone & Mywellness and support their development with high-caliber training from Les Mills, Hiit Company, Zumba, and more.
* You’re highly organized, capable of multitasking to cover coaching, managing class schedules, and maintaining key fitness operations.
* You’ll foster an environment aligned with our standards of service, exceeding customer expectations.
* You will implement cost control measures without compromising quality.
* You’ll ensure the department operates efficiently with trained staff to meet business needs and health & safety standards.
* You will assist members and prospects courteously and professionally, monitoring satisfaction through feedback, and resolving complaints in the absence of the Leisure Club Manager.
* You are passionate about helping others perform their best, whether members reaching goals or team members building careers in fitness. We support each other.


The Benefits

Join us and enjoy benefits such as:

* Complimentary leisure club membership for you and a family member or friend worth £1500 annually.
* Employee discount on overnight stays at Village Hotels starting from £35 based on sharing.
* 50% discount on food and drinks at Village Hotels.
* Access to an exciting, gamified training platform.
* Discounts and cashback offers on high street brands.
* Well-being and healthcare benefits.
* Financial support via Salary Finance.
* Employee Assistance Programme.
* Flexible working hours.
* A supportive, inclusive environment with development opportunities.
* Monthly team events and BIG People days.
* Reward and recognition schemes.
* Monthly well-being programs.
* Anniversary rewards for service milestones.
* Holiday purchase scheme.
* Birthday day off.
* Electric car salary sacrifice scheme.

Come be part of something special — Work, Grow & Play the Village Way!

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