Credit Controller Location: Skelmersdale Salary: £28,000 - £30,000 per annum Job Type: Full-time, Permanent Office-based with Adhoc flexibility About the Role An exciting opportunity has arisen for an experienced Credit Controller to join a growing business that has recently undergone a successful acquisition. This is a fantastic time to join a dynamic finance team in a company that values innovation, collaboration, and continuous improvement. The purpose of this role is to manage customer accounts to reduce bad debts and improve cash flow by ensuring timely settlement of monthly accounts. You will also evaluate new credit requests, assess risk, and advise on credit limits. Key Responsibilities Month-end reporting to the Credit Control Manager Monthly review and control of unallocated cash levels Attend regular debt meetings to present ledger positions and highlight support needs Run month-end customer statements Oversee the Dunning procedure and proactively chase overdue accounts Ensure adherence to credit control policies and procedures Follow appropriate credit risk processes at all times Open new customer accounts and set credit terms Monitor and manage customer orders and credit exposure Maintain a professional and solution-oriented approach in all communications Participate in external networking and development opportunities Uphold confidentiality and represent the business positively at all times Carry out additional duties as required in line with the role Key Relationships Group Credit Manager Credit Control Manager Sales Team Customer Services External Customers KPIs Days Sales Outstanding (DSO) Cash Collection Overdue Debt Levels Unallocated Cash Essential: Proven track record in B2B credit control Strong communication and stakeholder management skills Ability to manage multiple ledgers and work under pressure Excellent Microsoft Excel skills Highly organised with a customer-focused mindset Desirable: Proficiency in Microsoft Office suite Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays