Job Description
As a Receiving/Unpacking Investigator, you will be responsible for processing returned medical products, ensuring compliance with regulatory standards, and accurately documenting all findings. You will play a crucial role in supporting product investigations, working within a clean, organised, and high-tech medical manufacturing facility. This is a fantastic opportunity to join a world-leading healthcare and medical device company, where you will receive full training, career development opportunities, and a structured work environment.
Company: Leading Global Healthcare & Medical Device Company
Location: Witney, Oxfordshire
Pay: £15.29 Per Hour
Shift Pattern:4 on - 4 off (7am - 7pm)
Training: Full training provided - no prior experience required!
Work Environment: Clean, safe, and structured laboratory/manufacturing setting
Career Growth: Gain hands-on experience and develop valuable skills in product handling, quality control, and regulatory compliance
What You’ll Do:
* Process Returned Medical Products: Accurately receive, log, and record returned products in compliance with regulatory and quality standards.
* Unpacking & Inspection: Safely unpack returned medical devices, ensuring that all items are handled correctly and sorted efficiently.
* Data Entry & Documentation: Maintain precise and detailed electronic records using company databases and quality management systems.
* Compliance & Regulatory Support: Follow Good Manufacturing Practice (GMP) and ISO standards to ensure all returned products are processed correctly.
* Process Improvement: Assist in identifying areas for improvement in the returns and investigation process to enhance overall efficiency.
* Collaboration & Communication: Work closely with cross-functional teams, including laboratory staff, quality control specialists, and customer service teams, to facilitate investigations and provide necessary documentation.
* Trend Analysis & Reporting: Identify trends in product returns and report key findings to senior management to support further investigation and corrective actions.
What You’ll Need:
* Basic IT Skills: Ability to use computers for data entry, record-keeping, and inventory management.
* Attention to Detail: Strong ability to follow established procedures, accurately document findings, and ensure compliance with company policies.
* Good Communication Skills: Ability to work with internal teams and maintain professional writtenand verbal communication.
* Organisational Skills: Ability to manage returned items efficiently and prioritise workload effectively.
* Education: Secondary education (or equivalent) in Maths and English.
* Previous Experience (Beneficial but Not Required):
* Experience in a laboratory, warehouse, or regulated manufacturing environment.
* Knowledge of Good Manufacturing Practice (GMP) or ISO quality standards.
* Familiarity with medical device handling, quality control, or stock management.
What We Offer:
* Meaningful Work: Be part of a company that develops life-changing medical technologies.
* Comprehensive Benefits: Access to flexible benefits, referral programs, and employee assistance.
* Structured Training & Development: Full training provided, with opportunities for further learning and career advancement.
* Clean & Professional Work Environment: Work in a well-maintained, high-tech facility with a strong focus on safety, quality, and efficiency.
* On-Site Perks: Free parking, a subsidised canteen, and a supportive team atmosphere.