Overview
We have an exciting opportunity for you to join us as a Campaigns Officer (Stewardship & Innovation). We need you to be responsible for leading the stewardship of the charity's volunteer Campaigns Ambassadors to support the organisations campaigns, engagement and influencing work to achieve better outcomes for people, patients and professionals. This role will help to deliver a strategy to grow and develop an effective Campaigns Ambassadors programme where Ambassadors are deeply engaged with our campaigns, with an emphasis on helping drive innovation and improvement.
Responsibilities
* Working in partnership with other Campaigns Officers in the team to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle
* Maintaining the volunteer management processes of the Ambassador and Campaigns team, including communications to Ambassadors and managing the logistics and content for campaign events
* Engaging Ambassadors to ensure changes and developments are implemented
* Contributing to the ongoing strategic development of the Ambassador programme and make suggestions for future improvement
* Contributing to, or leading, team wide projects to inform and improve the work of the Ambassador and Campaigns team
* Drafting communications for, and engaging with, both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme, attracting more individuals to join and to engage existing campaigners
* Taking the lead on project management and evaluation of work in designated areas, producing plans, metrics and recommendations
* Liaising with key teams and stakeholders to improve the Ambassador experience, increase volunteer numbers and internally promote the Ambassador programme
Qualifications and Skills
* Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments
* An innovative mindset, with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a 'dare to fail' culture
* Understanding of supporter journeys and what motivates individuals
* Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications
* A commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production
* Strong relationship management and influencing skills with the ability to adapt style, build a rapport and use empathy and understanding to respond to queries and requests
* Ability to prioritise, work well under pressure, manage multiple projects and meet tight deadlines with minimal guidance and support from the Campaigns Manager
* Demonstrably passionate about campaigning and making a case for change that benefits people, patients and professionals
Benefits
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We review pay annually and aim to recognise individual performance and achievements. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It\'s exciting to be part of our team.
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