Counter sales assistant

Location: Cardigan

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced environment where every day is different?

We are currently looking for a Counter Sales Assistant to join our team at Branch. This role is hands‑on, placing you at the heart of the action – helping customers, handling products, and keeping everything running smoothly.

What you’ll do:

• Deliver excellent face‑to‑face and telephone customer service.
• Assist customers with sales, enquiries, and product advice.
• Process transactions accurately for both account and cash sales.
• Keep shelves replenished and stock well presented.
• Pick and prepare orders for collection or delivery.
• Help unload supplier vehicles and check goods received.
• Maintain high standards of health & safety and housekeeping.
• Assist with stock control, including regular stock takes.
• Support merchandising and store layout when required.

What we’re looking for:

• A positive attitude and commitment to great customer service.
• Strong communication and teamwork skills.
• Good attention to detail and a willingness to learn.
• Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage — but not essential.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30 am – 4.30 pm, plus every other Saturday morning from 8.00 am until 12.00 pm.

Salary: NMW

If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!