Overview
Job Purpose
£26,000 per annum plus mileage and benefits
To support the delivery of safe, high-quality domiciliary care services by monitoring, reviewing, and reporting on service performance. The postholder will report to the Quality & Compliance Lead and work closely with service users, carers, staff, and commissioners to ensure services meet regulatory requirements, organisational standards, and best practice, while driving continuous improvement.
Location: Derry/Londonderry
Responsibilities
* Minimum of 2 years paid experience in monitoring service quality and preparing reports
* QCF Level 2 or 3 (or equivalent) in health & social care
* Experience in a social care setting
* Excellent communication, organisational & IT skills
* Working knowledge of regulatory requirements
* Ability to work under pressure
* Flexible approach to working hours
* Full driving licence and access to a car
* Ability to take part in an out-of-hours on-call rota
Qualifications
* Minimum of 2 years paid experience in monitoring service quality and preparing reports
* QCF Level 2 or 3 (or equivalent) in health & social care
* Experience in a social care setting
* Excellent communication, organisational & IT skills
* Working knowledge of regulatory requirements
* Ability to work under pressure
* Flexible approach to working hours
* Full driving licence and access to a car
* Ability to take part in an out-of-hours on-call rota
Job Details
Job Opportunity Derry/Londonderry
Quality Assurance Officer
(Ref: W/QAO/LS/01)
Full Time, Permanent (35 hours)
Monday to Friday
Salary: £26,000 per annum plus mileage and benefits
To support the delivery of safe, high-quality domiciliary care services by monitoring, reviewing, and reporting on service performance. The postholder will report to the Quality & Compliance Lead and work closely with service users, carers, staff, and commissioners to ensure services meet regulatory requirements, organisational standards, and best practice, while driving continuous improvement.
Essential Criteria
* Minimum of 2 years paid experience in monitoring service quality and preparing reports
* QCF Level 2 or 3 (or equivalent) in health & social care
* Experience in a social care setting
* Excellent communication, organisational & IT skills
* Working knowledge of regulatory requirements
* Ability to work under pressure
* Flexible approach to working hours
* Full driving licence and access to a car
* Ability to take part in an out-of-hours on-call rota
Application
For more information, please contact the Human Resources Department
Application packs are downloadable from
Closing date: 6 February 2026 at 12:00pm.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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