Job Advert
Senior Marketing and Communications Officer
This post is a 12 Month Fixed Term / Secondment position. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, NSS reserves the right to refuse any such appointment.
About the Organisation:
In June 2025, the Cabinet Secretary for Health and Social Care introduced two key frameworks: the Population Health Framework and the Service Renewal Framework (SRF). The SRF sets out an ambitious vision to drive innovation and enable more integrated delivery across Scotland’s health and care services. As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) will come together to form a new organisation: Public Services Delivery Scotland in April 2026. The new organisation will play a pivotal role in supporting the renewal and long-term sustainability of health and care services across Scotland. To learn more about the new organisation, please read the public consultation paper –
The Post:
Our Senior Marketing and Communications Officer will shape and communicate messages about the work of NSS to internal audiences, external NHS Scotland practitioners and partners, and to wider stakeholders and citizens, across a range of platforms.
You will lead on the communications for two key programmes of work – Scan for Safety and Digital Prescribing and Dispensing Pathways (DPDP).
Scan for Safety is a commissioned programme delivered by NHS National Services Scotland on behalf of the Scottish Government while the DPDP programme focuses on revolutionising the prescribing and dispensing process in Scotland.
The post holder will support the Programme Director and workstream leads by encompassing both reactive and proactive stakeholder engagement and management functions, dealing with the national and regional stakeholders, and support and manage programme engagement activities.
The Candidate:
We are seeking a Senior Marketing and Communications Officer with a ‘can do’ approach, to join our established marketing and communication function.
We are looking for a self-motivated individual who firmly believes in the power of good communications and engagement, bringing well-evidenced creative and strategic content development, media relations, internal engagement, and digital experience.
Key Responsibilities:
• Continue the development and implementation of a stakeholder engagement strategy to ensure effective communication and collaboration with all relevant stakeholders.
• Build and maintain strong relationships with stakeholders at all levels, including government officials, NHS Health Boards, and commercial partners.
• Monitor and evaluate stakeholder engagement efforts, identifying areas for improvement and implementing corrective actions as necessary.
• Provide regular updates and reports on stakeholder engagement activities to programme leadership and other relevant stakeholders.
Location and Working Pattern:
This post can be based at Gyle Square, Edinburgh or Delta House, Glasgow.
Currently hybrid working.
The work pattern for this post is Monday to Friday, 37 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PSDS
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Inclusion:
Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSDS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSDS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot
Further information:
For an informal discussion on the post, please contact Kay McCarthy on kay.mccarthy@nhs.scot
Closing date for completed applications is 16 March 2026 .
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies