Shifts: Fixed hour, Flexible Contract (16 hrs, 24hrs 30hrs) to cover Mornings, afternoons, evenings, weekends and overnight sleep-ins Salary: Starting from 12.60 per hour. This will be increased to 12.97 if the applicant has a level 2 in H &SC on completion of induction (Sleep in payment 78.06 (8hr), to 87.83 (9hr) per sleep in) Who We Are Outreach have been successfully offering a range of services supporting adults with a learning disability and/or long-term mental health needs, to live an independent life. Our aim is to provide person centred support to people living either in their own homes or within our residential services. About the Role To provide person centred support to a diverse range of service users with learning disabilities and/mental health needs, enabling service users to live an independent life, within diverse cultural communities and enhance their quality of life. Key Responsibilities To aid service users in meeting their physical, social, emotional, and cultural needs (e.g. preparing appropriate diet and attending places of worship such as synagogue, church etc.). To provide person centred support involving the service user in the design, development and delivery of their support. To work flexibly to meet the organisation s rotas, which are designed to meet the needs of the service users, which include morning, afternoon, evening, week- end and sleep-in shifts. To utilise the key worker system and contribute to person centred plans to identify the changing needs of service users and to plan, implement and evaluate plans in consultation with other staff and appropriate agencies. To promote the health and wellbeing of the service user by encouraging and supporting a healthy lifestyle this could include diet, exercise and paying attention to medical needs and addressing issues of concern to the appropriate person. To listen and respond to service users ensuring that service user`s rights, dignity and privacy are maintained. Understand and recognise that a service user may sometimes communicate what is important to them by his or her behaviour. Sometimes this can appear challenging, you must recognise this and follow the guidelines set out to respond in a consistent and appropriate manner. To maintain professional relationships and communicate effectively with and between service users, their family/carers, other staff and external agencies. To support service users to develop their independent living skills, this includes food preparation, budgeting, self-care and socialising. To undertake training and actively take part in team and service user meetings, case reviews and supervisions as and when needed. To keep correct, up to date records and reports in respect of service users and other matters as appropriate. To take part and assist in day trips and holidays with service users as appropriate. About You Previous experience in care is desirable but not essential A proactive, flexible approach to work with a can-do attitude An empathetic and caring nature QCF in Health and Social Care would be advantageous What We Offer 4 week paid induction Staff salary saving scheme Refer a friend scheme Free Employee Assisted programme 24 days annual leave Reduced rates for staff hot drinks in our community caf. Free tea and coffee at your workplace