About The Role
Ready to Lead Our PM Shift?
If you thrive in a fast-paced environment and love making things happen, this is your chance to take ownership of our afternoon and evening operations. As a PM Shift Supervisor, you’ll be the driving force behind a smooth-running warehouse and ensure every customer gets their appliance delivered on time.
This isn’t just a desk job - it’s hands-on, dynamic, and perfect for someone who enjoys solving problems and leading a team. You’ll oversee delivery and installation runs, keep our vehicles compliant and road-ready, and support our Drivers and operational teams throughout the shift.
1. Salary: From £27,000.00 to £29,000.00 per annum
2. Shift pattern: 5 on 3 off 5 on 2 off
3. Hours: 40 hours per week
4. Start and finish time: 1.00pm - 10.00pm
5. Job Type: Full time and permanent contract
6. Location: Bowden Terminal, Luckyn Lane, Basildon, Essex, SS14 3AX
Here's What You Can Expect To Be Doing
7. Lead the PM shift to ensure all delivery and installation runs are prepped and ready.
* Complete daily reports for the Depot Manager.
* Check vehicles meet transport legislation and security standards before leaving the depot.
* Support and guide team members (employed and self-employed) to maintain compliance.
* Carry out alcohol testing when required.
* Communicate with Drivers, resolving queries quickly and professionally.
* Manage transhipping and reloads efficiently.
* Debrief vehicles returning from delivery runs.
* Make key decisions in the absence of the Depot Manager to keep performance on track.
* React fast to challenges and solve problems independently.
A Few Things About You
8. Strong understanding of transport legislation and logistics operations.
* Ability to build positive relationships under pressure.
* Excellent decision-making and problem-solving skills.
* Clear and confident communication skills, both verbal and written.
* Competent in Microsoft Office, especially Excel.
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits
9. 31 days holiday
10. At least 5% contribution pension scheme
11. Healthcare Cashback Scheme
12. Exclusive Staff Discount
13. Enhanced Maternity, Paternity and Adoption Packages
14. Expression of wish service
15. Make a difference days (x2 fully paid charity days a year)
16. Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.