Junior Account Manager / Trade Counter Account ExecutiveSalary: £30,000 - £35,000 + Bonus
Hours: 8:00am - 5:00pm (flexibility available if required)
Location: Office-based | Free on-site parking
The OpportunityWe are recruiting on behalf of a well-established, fast-growing business within the trade supply and services space. This is a high-impact opportunity for someone currently working in a trade counter, branch, or customer-facing trade environment who is ready to step into a more commercially focused account management role.
You'll take ownership of a portfolio of 60-80 active accounts, acting as the primary point of contact and ensuring customers receive a consistently high level of service, support, and proactive engagement.
This role is about relationship management, not hard sales ideal for someone who understands tradespeople, products, and the importance of reliability, responsiveness, and trust.
Key Responsibilities
Manage and nurture a portfolio of circa 60-80 accounts
Build long-term customer relationships through regular contact and account reviews
Act as a trusted partner to customers, understanding their needs and requirements
Upsell and cross-sell where appropriate, adding value rather than pushing product
Coordinate internally to ensure smooth order processing and issue resolution
Maintain accurate records and contribute to continuous improvement of account processes About You
Background in a trade counter, branch environment, builders' merchant, or similar
Strong customer service mindset with commercial awareness
Confident communicator, comfortable handling multiple accounts
Organised, proactive, and able to manage priorities effectively
Looking to transition into an office-based account management role with progression potential What's on Offer
Competitive salary of £30k-£35k plus bonus
Clear development pathway into full Account Management
Stable working hours with flexibility when needed
Free on-site parking
Complimentary snacks and drinks
Supportive, down-to-earth team environment with a strong customer-first culture