Housing Officer known internally as a Local Housing Manager
Location: London Borough of Hackney & London Borough of Tower Hamlets
Salary Banding: £39,841 - £41,937
Contract Type: 6 Month FTC Maternity Contract - 37.5hrs per week
This Role:
Due to maternity cover MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our shared owners and leaseholders within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Canalside Office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with...