** Part- Time Position working 9:00am - 1:00pm Monday to Friday**
Property Management Assistant needed for a busy multi-office estate agency. This is a fantastic opportunity for someone with exceptional skills and who has the ability to remain calm under pressure. A great foot in the door to progress your career within the industry.
The ideal candidate will:
* have strong communication skills
* be very organised
* have the willingness to learn and committed to increase their knowledge
* be able to solve problems
* have a lot of patience but can be assertive at the same time
* be committed
* have time management skills
* be able to think like an investor
* attention to detail
Main tasks:
Arranging Maintenance Repairs
* Communicating with tenant and getting a clear understanding of the maintenance issue
* Contacting the landlord and notifying them of the maintenance issue
* Instructing contractors to attend to the property at a suitable time
* Ensuring tenants are kept up to date
* Sending maintenance repair quotes to the Landlord and receiving instruction to proceed
* Instructing contractor to repair maintenance issues
* Ensure maintenance issue has been repaired within a suitable amount of time dependant on the urgency of the issue.
Ensuring Rent Statements are up to date
* Updating invoices on CRM systems
* Receipting rents against tenants accounts
* Contacting tenants regarding any outstanding amounts on their account
* Sending the correct letters/notices where required
* Updating the landlord at all times
Preparing agreements for tenants
* Contacting both tenant and landlord before renewal date
* Negotiating new terms between both landlord and tenant
* Preparing legal agreements
* Arranging for legal agreements to be signed
Arranging inspections
* Instructing inspection clerk to attend property at a suitable time
* Reviewing inspection
* Ensuring property is well maintained
* Action maintenance issues reported
* Ensuring tenants and landlords are following their obligations
Ensuring property has the required safety certificates
* Creating works orders for safety certificates which are due to expire
* Contacting the landlord to achieve instruction
* Instructing contractor to obtain a new certificate before expiry date
* Checking the certificate to ensure it has passed and is valid
Deposit Deductions
* Instructing inspection clerk to carry out check out report
* Organising the return of keys from outgoing tenants
* Reviewing the check out report and establishing any deductions that need to be made from the deposit for dilapidations
* Obtaining quotes/invoices for the dilapidations
* Sending the dilapidation list to the landlord for acceptance
* Sending the dilapidations list to the tenants for acceptance
* Negotiating on deduction amount if required
* Releasing the agreed deposit amount
* Putting the deposit into dispute if required
Ensuring Landlords are following their obligations
Ensuring Tenants are following their obligations
Company description
Established in 2015, Madison Fox Estate Agency is an award winning independent estate agency with branches in West Essex and London, Our integrity, knowledge and professionalism is what gives our clients and colleagues the confidence to work with us. We seek to identify and develop the future leaders of our business through training, ensuring that Madison Fox strengths and culture continue.
We take pride in having a friendly, open and honest culture, where your hard work and dedication will be recognised and rewarded.
Job Types: Part-time, Permanent
Pay: £12.21-£13.50 per hour
Benefits:
* Company events
* Enhanced maternity leave
* Enhanced paternity leave
Ability to commute/relocate:
* Loughton IG10 4HT: reliably commute or plan to relocate before starting work (required)
Experience:
* property management: 1 year (required)
Work Location: In person