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About The Role
We are seeking a proactive and detail-oriented Despatch Operator to join our team. Location: Wimborne. Contract Type: Permanent. Shift: Start time 8am (days).
Overview
We are seeking a proactive and detail-oriented Despatch Operator to manage the despatch process for Finished Goods, Transfer Parts, and Return Goods to both customers and suppliers, ensuring accuracy, compliance, and on-time delivery.
Responsibilities
* Pack goods according to picking lists and procedures.
* Generate despatch and associated documentation in line with business processes.
* Ensure correct carrier selection based on client and destination.
* Liaise with internal departments (Commercial, P&L, and others) to align priorities.
* Attend meetings, provide updates, and follow through on agreed actions.
* Supply accurate information to customers (non-sensitive).
* Arrange collections and returns (inbound/outbound).
* Use carrier systems such as UPS, FedEx, and DHL.
* Archive shipping documentation electronically.
* Manage export compliance in coordination with the Trade Compliance team.
* Handle customer portal completion, issue import instructions, and complete export/import reporting.
* Order packaging materials as required.
Qualifications & Experience
* Previous experience in a despatch environment (essential).
* Experience in a regulated industry, ideally Aerospace (advantageous).
* Computer literate with strong system skills.
Key Measures of Success
* On-time delivery.
* Adherence to 5S+ standards.
* Compliance with EHS requirements.
Why Join Us?
You'll be part of a collaborative and supportive team environment where accuracy, efficiency, and quality are at the heart of what we do. This is a great opportunity to develop within a well-established business and contribute to delivering excellence to our customers.
Location: Wimborne, United Kingdom
Employment details
* Employment type: Full-time
* Seniority level: Entry level
* Job function: Management and Manufacturing
* Industries: Warehousing and Storage
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