What you’ll be doing
1. Design, build and support VMware-based private cloud infrastructure.
2. Contribute to High Level and Low Level Designs aligned to BT architecture and engineering standards.
3. Support the deployment and lifecycle management of VMware Cloud Foundation environments.
4. Operate and optimise compute and storage platforms, including performance, availability and capacity planning.
5. Troubleshoot and resolve complex, high-severity infrastructure issues.
6. Work closely with network and security teams to integrate compute platforms with NSX and underlay networks.
7. Contribute to automation and infrastructure-as-code initiatives to improve consistency and efficiency.
8. Produce and maintain technical documentation, diagrams, runbooks and operational procedures.
9. Drive standardisation across platforms to ensure operational consistency and reliability.
10. Provide technical guidance and support to other engineering teams and stakeholders.
11. Undertake additional tasks as required in support of wider Network Cloud objectives.
12. On-call support: Participation in an on-call rota (approximately 1 week in every 3), providing out-of-hours cover on a 24x7 basis. This is an on-call responsibility and does not mean continuous working during that period.
Skills Required for the Role
This role requires strong operational and design expertise in VMware and compute infrastructure, with the ability to operate confidently in large-scale enterprise environments.
Required skills
13. VMware vSphere and vCenter
14. VMware Cloud Foundation
15. Compute and virtualisation platform design and operation
16. Storage technologies including vSAN or equivalent
17. Experience producing High Level and Low Level Designs
18. Strong troubleshooting and diagnostic skills
19. Solid understanding of IP networking fundamentals
20. Ability to work across both design and operational activities
Desirable skills
21. Automation and scripting experience such as Ansible, Python or similar
22. Experience with infrastructure-as-code approaches
23. Exposure to private or hybrid cloud platforms
24. Familiarity with regulated or multi-tenant environments
25. Cisco Compute Technologies
Experience Required for the Role
26. 3 years or more in a hands-on infrastructure role, including 2nd and 3rd line support, AND 3 years+ Design Experience.
27. Solid understanding of IP networking fundamentals and data centre infrastructure.
28. Experience working with multi-tenant private cloud or shared infrastructure platforms.
29. Exposure to multi-site or multi-data-centre environments.
30. Knowledge of public or hybrid cloud concepts.
31. Relevant professional certifications such as VMware VCP, Cisco CCNA or CCNP, or equivalent experience.
32. Microsoft certifications such as MCSA, or equivalent experience.
33. Strong troubleshooting skills and the ability to work effectively across teams.
Benefits
34. On target 10% on target bonus
35. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
36. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
37. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
38. 25 days annual leave (not including bank holidays), increasing with service
39. 24/7 private virtual GP appointments for UK colleagues
40. 2 weeks carer’s leave
41. World-class training and development opportunities
42. Option to join BT Shares Saving schemes.