Overview
ASEL, design, develop and deliver fully bespoke and integrated security solutions, bringing together people, technology and processes to achieve results-driven outcomes. Our risk advisory practice utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
If you have the drive, ambition, skills and experience, apply now for this role and join a team of like-minded people. You will be well rewarded, offered additional training and promotion opportunities within a business expanding across the UK and Europe.
Responsibilities
* Key account admin for large security contracts
* Finance link to help with all aged debt
* Administration support to admin team
* Support in customer meetings for service-related queries
* Provide smooth running of all reporting both internally and externally
* Manage service stats / outstanding calls / further actions / SE follow ups
* Manage internal dashboard
* Billing production to include daily invoicing, renewals and consolidated invoices, manual invoicing through Job-costing for service and installation teams
* Reporting to senior managers
* Dedication and accountability for customer portals - Overseeing all account portals working with Admin on SLA
* Develop long term relationships with internal and external teams
* Manage cost analysis with head of department - ensuring all external costs for monitoring are billed out in a timely manner
* Cross functional teams
* Support sales teams in smooth running of your accounts
Qualifications and Skills
* PC literate, Word, Excel; capable of working on in-house systems
* Experience in the electronic fire and security industry would be beneficial but is not essential
* Experience in projects administration desirable
* Experience in sales administration desirable
* Experience in delivering client-focused solutions based on customer needs
* Proven ability to manage multiple projects and new contract wins
* Ability to prioritise
* Excellent time management
* Keen attention to detail and adherence to deadlines
* Experience in a busy office environment with strict deadlines and customer service
* Good administration/organisational skills with ability to adhere to procedures and accommodate ad hoc requests
* Full training will be provided where required
Personal Qualities and Behaviours
* Hard-working, committed, team player with drive, motivation and the ability to work under pressure
* Motivation
* High communication skills; clear and accurate communication of accounts
* Ability to make a difference
* Great people skills
Package
Competitive basic salary
* 20 days holiday plus bank holidays
* Perkbox incentive
* Opportunities to progress within the company
* Full training and refresher course included
* Pension scheme
* Employer of the month £50
* 110% club of outstanding performers with prizes and monetary rewards
* Wage stream – flexible wage application
* Employee assistance programme
Equality, Diversity & Inclusion
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. We are committed to engaging and retaining the best talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.
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