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Position:
Full-Time Temporary Admin Officer - Carlisle based
Contract:
8 months with the possibility of extension
Working Hours:
Monday to Friday, Office Hours (37 hours per week)
Hourly Rate:
£12.98 per hour
Job Description:
We are currently seeking an organized, motivated Admin Officer for our public sector client based in Carlisle to provide general administration duties following set procedures. You will work in a friendly and supportive team in a fast-paced, reactive, and varied role. Good IT and organizational skills are essential, along with flexibility to handle different tasks as needed. The position involves customer interaction and requires effective communication with diverse customers. You will engage with a broad range of partners and collaborate with colleagues across the wider Defra team.
Some roles involve primarily telephony duties, where you will handle inbound calls, assist customers with queries, use systems to process calls, update customer information, and receive training on internal systems. Excellent communication and IT skills are required.
Requirements:
* Ability to follow well-established processes and detailed instructions
* Confidence in speaking on the telephone
* Strong administrative skills with proficiency in Microsoft Office
* Excellent written and verbal communication skills
* Weekly pay, holiday, and pension scheme
* Accessible location by car, train, or bus
Application Process:
If interested, please apply online with your CV in WORD format.
Important:
Successful candidates will undergo a thorough background check, including Criminal Record Checks (DBS), reference checks covering the past three years, and address checks for the past five years. Additional checks may include character references or other evidence for periods of unemployment.
Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria.
As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, Brook Street offers a guaranteed interview to eligible candidates.
If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the criteria, please contact us via the Brook Street website to register your interest. We are committed to engaging with you.
In cases of high volume of eligible military candidates, we will interview the top candidates from this group.
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