Salary: £30,000 - 35,000 per year Requirements: Two years plus of experience in an IT service desk environment Good technical skills in Windows 11 Proficiency in Microsoft 365 Experience with hardware support (desktop, laptop, printers) Knowledge of anti-virus/firewalls and patching Full driving license Desire and aptitude for leadership and team management Responsibilities: Provide 1st and 2nd line support on the IT Service Desk Mentor one member of the team Troubleshoot and resolve technical issues Assist with hardware and software installations Maintain IT service desk documentation Train and develop skills within the team Technologies: Hardware Support Microsoft 365 Windows Office 365 More: We are Coburg Banks Limited, an esteemed employment agency, offering a fantastic opportunity for an IT Service Desk Analyst in Barrow-in-Furness. The successful candidate will work onsite 5 days a week and will receive a competitive salary ranging from £30,000 to £35,000, along with generous benefits including 27 days annual leave, Bank Holidays, 10% pension, and excellent training and career development opportunities. We are committed to nurturing talent, and while management experience is not required, we are eager to support your growth into a service desk lead. last updated 11 week of 2026