Assistant Merchandiser
Kensington Office, LondonDigital Trading /HybridBorn in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.If these are values you share, we would love you to join our team.The Role: The Assistant Merchandiser’s role is to assist the Merchandising & Trading teams in delivering UK and EU sales budgets through the management of day-to-day stock and product activities, making decisions on trading opportunities to maximise sales opportunities and owning the allocations and replenishment. This role sits across both Full Price Retail and Digital stores for the UK and EU region, and as such a key part of this role will be in building and maintaining strong working relationships with our store and site leaders, in order to ensure our product is in the right place at the right time, in the right quantities, and at the heart of all decision making. Duties and Responsibilities: Stock & Sales Management:
1. Responsible for creating weekly Sales and Stock reports ahead of Trading meetings on Mondays
2. Analyse output of reports by channel and by location, and by product type
3. Identify and suggest trading actions, and communicate these in weekly Digital and Retail leadership meetings
4. Manage stock replenishment - plan and monitor the IDS levels based on sales and stock throughout the season (new releases, traffic peaks, regional activity peaks, gift giving seasons, etc.)
5. Maintain regular communication with logistics centre to anticipate increased picking/deliveries, sales cycle (season launch, sales peak, MD, etc.) and operational improvements
6. Work alongside Digital team to minimise missing stock opportunities
7. Liaise with key Retail stakeholders to hold weekly calls to identify any additional areas of opportunity, undertaking regular store visits in addition when time and business needs dictate
8. Collate Product Feedback on new launches from stores and channels across the overall network
9. Responsible for weekly Digital Concession deliveries and replenishment
Planning & Buys:
10. Produce seasonal analysis to summarise performance at the end of each season, including sell-through, identifying areas of risk and opportunity to maximise future sales
11. Attend Product Handover presentations, and work alongside the Snr Merch Manager to assist in submitting buy proposals, in line with Category / Seasonal Open to Buy targets, and previous season / store performance
Hybrid Concession Partners:
12. Manage data sharing and PO’s in a timely manner to coincide with product launch and intake
13. Monitor partner sales and manage replenishment to minimise stock gaps at any point in time
14. Own regular Trading calls, and work alongside partners to identify additional business opportunities
15. Point of contact for all day-to-day queries and any operational issues
The Mulberry Exchange (Buy Back, Resale and Rental):
16. Responsible for the store ranging and distribution of Mulberry Exchange products
17. Working alongside VM on store ranging, optimising balance between offline and online offer
18. Collaborate with all departments involved to ensure the programme runs smoothly and efficiently: Quality, Operations, Digital, B&M, Retail
19. Identify and implement opportunities to improve Mulberry Exchange processes to maximise sell-through on Pre-Loved product
Culture:
20. Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
21. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
22. Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
23. As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
24. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills and Knowledge Required:
25. Experience of working in Retail, ideally with fashion or luxury products
26. Strong planning, allocation, replenishment or merchandising background of 2+ years.
27. Excellent numerical and analytical skills; ability to analyse and interpret data
28. Strong attention to detail
29. Passionate about product
30. Proactive approach to problem solving with effective solutions
31. Strong communication skills
32. Ability to effectively manage own time and prioritise workload
33. Good presentation skills; effective and influential in a variety of formal/informal presentation settings
34. Customer focused; is dedicated to exceeding the expectations and requirements of internal and external customers
Systems knowledge
35. Advanced Microsoft Excel
36. Effective use of Microsoft PowerPoint, Word, and Outlook