Overview
Managing Director at Park Hall Financial Services Limited
Company Description
Park Hall is a growing financial services firm with a strong reputation for delivering holistic, client-focused advice across wealth management, pensions, protection, and more. We’re looking for an experienced Operations Manager to help us scale our impact and support our talented internal teams.
Role Description
Operations Manager | £40–60k | Mansfield Woodhouse (Hybrid Potential)
We’re looking for an experienced Operations Manager to help us scale our impact and support our talented internal teams.
Location
* Location: Mansfield Woodhouse office, full-time initially, with potential for 1 day/week remote once established
Critical Competencies (skills and abilities needed for the role)
* Have a sound operational understanding of an IFA working environment
* Previous experience in positive people management
* Knowledge of working with an intelligent office is desirable (if needed, training will be provided)
* Computer literate, working with good attention to detail and accuracy
* Self-motivation, logical thinking, continuous improvement and commitment to get things done
* Ability to take responsibility and ownership with excellent written and verbal communication
* Continuous professional development to meet regulatory requirements and personal development needs
* Be alert to client vulnerability and ensure appropriate action is taken when identified
Qualifications & Experience
* Minimum of 3-5 years’ experience working within an IFA environment
* Sound understanding of financial products and legislation
Why join Park Hall
* Be part of a growing, values-led financial advisory team
* Gain exposure to strategic operations, compliance, and people leadership
* Work closely with senior leaders and contribute to business improvement projects
* Develop your skills in technology, client experience, and team development
* Thrive in a culture that values honesty, collaboration, and continuous learning
Our values drive everything we do:
* Client-first outcomes — We prioritise what’s best for our clients, always seeking better ways to serve them.
* Honesty and approachability — We communicate clearly and fairly, even when conversations are challenging.
* Investing in knowledge — We support staff development and encourage sharing ideas to improve how we work.
* Quality matters — We aim for the right outcomes, not just fast ones, and keep clients informed every step of the way.
* Help first – we are one team — We support each other and ask for help when needed to achieve the best results.
If you're ready to make a meaningful impact in a collaborative, forward-thinking environment, we’d love to hear from you.
Download
You can download a copy of our Operations Manager Job Profile using the link below
https://www.starfishpeople.com/wp-content/uploads/2025/09/Park-Hall-Job-Profile-Operations-Manager.pdf
Apply now: hr@parkhall.co.uk
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
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