Job Description
Pensions Administrator
Your new companyHays are seeking a confident and motivated Pensions Administrator to join our client's growing team in Manchester. This role is ideal for someone with a strong attention to detail and a good interest in UK pension schemes, who enjoys delivering accurate, timely, and high-quality service to members and stakeholders.You will be responsible for the day-to-day administration of pension schemes, ensuring all activities are completed in line with scheme rules, regulatory requirements, and internal service standards. This is a permanent role in Manchester city centre, fully office-based. Your new roleKey Responsibilities
* Administer pension scheme records accurately and efficiently
* Process member events including joiners, leavers, retirements, transfers, and deaths
* Calculate pension benefits, quotations, and statutory disclosures
* Respond to member queries by phone, email, and letter in a professional manner.
* Ensure compliance with pensions legislation, internal procedures, and service level agreements
* Support scheme projects such as data reviews, scheme events, and regulatory exercises.
* Maintain up-to-date and accurate member records on pension administration systems
* Work collaboratively with colleagues, trustees, and third-party providers
What you'll need to succeed
* Previous experience in administration
* Working knowledge of UK pensions legislation and administration processes
* Strong numerical ability and attention to detail
* Good written and verbal communication skills
* Ability to manage multiple tasks and meet deadlines
* Confident using administration systems and Microsoft Office
This role is for an excellent forward-thinking Manchester city centre business, salary is £28,000 + bonus, with excellent benefits.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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