Hampton by Hilton Newcastle is recruiting
a Nights - Guest Service Assistant.
The perfect candidate will have
experience in the hospitality industry, ideally having worked in a hotel, bar
or restaurant. The shifts are variable and can be 8 hour or 12 hours between 7pm
and 7am. This role is for 24 hours per week across 2 or 3 shifts and will
include midweek, weekends and bank holidays.
We want a confident communicator
who brings personality and shine to our team.
Main Roles & Responsibilities
* Working across all departments of the
hotel including reception, bar & kitchen.
* Checking guests in/out and managing bills
& payments.
* Serving alcohol, soft drinks, hot drinks
& snacks.
* Prepare and serve food from a limited
simple menu.
* Prepare and set up the breakfast buffet.
* Overnight cleaning in the public areas of
the hotel.
* Helping guests & creating positive
experiences.
* Follow all food safety, licensing and
health and safety policies to work safely
You will have 'Hamptonality'
* Great energy and a can-do attitude.
* Great team player, and you love chatting
with guests.
* Skilled multitasker who can balance hard
work with great service.
* Clear communicator fluent in English (and
other languages a plus!)
Useful Experience
* Hotel reception or similar experience in the
hospitality industry
* Knowledge of hotel reservation systems
* Knowledge of Food Safety & Licensing
laws
Perks
* Permanent contract with salary exceeding
national living wage.
* Paid breaks for shifts that exceed 6
hours.
* Access to Hilton Team Member Travel
Program, giving discounted stays across 7,000+ hotels worldwide
* Hilton University platform and FLOW for
all training requirements.
* Access to WeCare app – a solution
designed to support your mental, physical, social and financial wellbeing,
providing access to 24/7 UK-based online GP appointments, mental health
counselling, a get fit programme, legal and financial guidance plus much more
* BHN Extras! - which
includes bYond prepaid shopping card; Cycle to Work Scheme, and Discounted
Digital Gift cards.
If
this sounds like the job for you, please get in touch!