Responsibilities:
Relationship ownership
* Be the main contact for incoming inquiries and the liaison point between internal sources and the service Lead the activity relating to framework renewal
Framework management
* Be the primary contact for queries relating to product updates, and the main contact and liaison point between our teams eg BU's, Commercial, Legal and Compliance, including deal sign-on/approval.
* Work with the Global Security Office to ensure that annual Cyber-Essentials certification is in place
* Manage the application process for joining new frameworks
Billing and invoice investigations
* Ensure that monthly billing for CCS is correct. Deal with queries from multiple Public Sector bodies utilising frameworks and work with the relationship owner to address issues with service or billing.
Horizon scanning
* Monitor Government Procurement sites for new opportunities. Keep up to date with new developments in the sector with regard to risks and opportunities
Reporting and Analysis
* Develop and deliver regular reports on framework performance, compliance status, and quality improvement projects. Analyse data to identify trends, risks, and opportunities for further enhancements.
Support GTM Operations
* Contribute to wider GTM operational reporting and client usage data quality/remediation efforts. Ensure accuracy and consistency of client usage data across GTM operations to support informed decision-making.
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Experience and Skills
* Extensive knowledge of Public Sector procurement frameworks and regulations.
* Experience a leadership role within a sales or compliance function, ideally gained in the Public Sector
* Advantageous to have prior understanding of GCloud-14, DRS, DPS, and other Crown Commercial Service frameworks.
* Excellent project management skills and experience driving quality improvements and compliance projects.
* Tailor your communication style to suit a diverse audience internally and externally
* Analytical approach with the ability to interpret data and create actionable insights. (Tableau or Power BI)
* Relevant certifications in procurement, compliance, or project management desirable but not essential.
Benefits package includes:
* Hybrid working
* Great compensation and discretionary bonus
* Core benefits include pension, Bupa healthcare, Sharesave scheme and more
* 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affimative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Grade: E/EB9
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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