Hourly Rate – £12.81
Role Overview
As a Store Colleague at JD Group you play a key role in delivering an outstanding customer experience, ensuring the shop floor is welcoming, the displays are up‑to‑date, and the store operates smoothly. You will greet customers with confidence, support them with product knowledge, and maintain high standards of presentation and service.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in‑store devices to check stock, share product options and support the full customer experience.
* Keep the shop floor clean, tidy, and fully replenished, ensuring displays stay fresh and on‑brand.
* Support day‑to‑day store tasks such as till work, restocking, and compliance with safety and store guidelines.
Skills & Experience Required
* Positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills and confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.
Desirable Attributes
* A genuine passion for JD’s brands, trends and the latest products.
* Proactive attitude, confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
* Incremental holiday allowance.
* Staff discount on qualifying purchases across Group retail stores and online.
* Exclusive colleague bike discount scheme.
* Discounted gym membership.
* Personal development opportunities to learn and develop at work.
* Access to apprenticeships and accredited qualifications.
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered.
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