Production Associate - Wholesale Insurance Brokerage - Casualty
Join to apply for the Production Associate - Wholesale Insurance Brokerage - Casualty role at Brown & Riding
Production Associate - Wholesale Insurance Brokerage - Casualty
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Description
Position Summary
The PA2 spends at least 51% of their time assisting the broker team by marketing basic submissions/accounts. The remainder of their time is spent assisting the broker team in meeting the day-to-day technical and clerical needs by servicing active and expired policy files; all in accordance with established Brown & Riding values, goals, and procedures.
Essential Functions
* Manage the marketing of basic accounts by preparing submissions, approaching carriers for quotes, and negotiating coverage; requiring little to no support from senior members of the team for the majority of accounts.
* Collaborate with the Broker and other senior members of the team to meet and exceed client expectations throughout the submission process by managing client coverage goals, priorities, and overall expectations.
* Solicit timely and substantive responses to submissions and effectively negotiate pricing and terms with underwriters, providing frequent and transparent updates to the client..
* Gather and develop complete loss summaries and analysis, as needed.
* Prepare quality, error-free submissions, and effectively present this information to underwriters both verbally and in written form.
* Identify and correct inconsistencies or errors in relevant documents and promptly correct/clarify the same with the client and/or underwriter.
* Ultimately responsible for the quality, timeliness, and accuracy of quotes, binders, checklists, and other marketing file documentation for accounts they handle.
* Meet quality measurement goals and procedures by following internal Quality Management System(QMS) standards.
* Ensure all transactions comply with regulatory requirements and company policies, maintaining accurate records.
* Facilitate clear communication of coverage terms and all other information between clients and underwriters, ensuring the delivered policy aligns with client expectations.
* Follow up for subjectivities and any other post-binding requirements issued by the carrier.
* Ensure agency management files are fully documented as required by the company's QMS procedures.
* Produce and email renewal letters requesting completed applications for insurance coverage.
* Assist with setup of market submissions by compiling information and applications provided by the retailer.
* Relay a retailer's written bind request to a market/carrier.
* Relay a retailer's written endorsement request to a market/carrier.
* Prepare Quotes for release (input quote details into agency management system, outline binding subjectivities, update market responses in the market portal).
* Process and release of Confirmation of Coverages after receiving market/carrier binders - a licensed team member must be included (Cc'd) when sending Confirmation of Coverage to retailer. The act of requesting coverage bound with a market/carrier must be done by a licensed team member.
* Transmit policies issued by markets/carriers to retailers.
* Follow up for pending endorsements, review their accuracy upon receipt, invoice, and transmit to retailer.
* Manage and maintain follow up tasks (pending Items that we are waiting for from retailers. and carriers), including following up on items and escalating unresolved when appropriate.
* Ensure Surplus Line documents are submitted correctly and on time.
Other Responsibilities
* Starting to develop skills in marketing/handling complex accounts/situations with significant assistance from senior members of the team.
* Provide training and ongoing guidance to Production Assistants, supporting their professional growth and development.
* Open mail, office filing and mailing billings, as needed.
* Assist with accounting reconciliation projects.
* Work closely with Broker in identifying projects where skills, experience, and knowledge can be utilized effectively.
* Perform other work-related duties as assigned by broker and/or management.
* Pursue educational opportunities to expand insurance knowledge.
Position Requirements
Education, Experience And Skills Required
* Minimum 1 to 3 years of relevant insurance experience.
* Property & Casualty and Surplus Lines Licenses (as required by state).
* Foundational understanding of basic P&C insurance products, including coverage types and standard exclusions.
* Strong organizational, follow-up, communication, and interpersonal skills.
* Strong analytical skills to accurately define problems, gather and interpret relevant data, establish key facts, and draw well-founded conclusions efficiently.
* Proactive approach to problem-solving, exhibiting good listening skills and a willingness to support others.
* Basic negotiation skills developing the ability to influence and persuade stakeholders.
* Able to effectively interact with and adapt to diverse personality and communication styles
* Flexibility in work schedule and ability to adapt to changing demands of the position.
* Independently manages time to get the job done with minimal supervision.
* Intermediate skill level in PC software (Word, Excel and other software, as required).
Category Insurance Location Boston Office About the Organization Brown & Riding is a wholesale insurance brokerage committed to our Mission, Culture, and Values.
Our Mission: To achieve the best results for our clients by setting the standard of excellence for the wholesale insurance brokerage industry, and build a great firm that attracts, develops, inspires, and retains outstanding people.
Our Culture: Makes us unique and a formidable competitor in the marketplace. It allows our clients, markets, and people to build and enjoy an entirely new wholesale experience.
Our Values: Our organizing principles. They ground us and provide guidance in the face of adversity. Brown & Riding stands for: TEAMWORK, QUALITY, and PROFESSIONALISM.
Exempt/Non-Exempt Exempt
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Art/Creative
* Industries
Entertainment Providers
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