Job overview
Do you have drive and determination and are you looking for a rewarding challenge, then look no further.
We are looking for an enthusiastic and motivated team player to join our Waiting List & Procedures team in this challenging and demanding, yet rewarding role.
Main duties of the job
You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.
You will have excellent communication, leadership, operation and inter-personal skills and must have in-depth knowledge and experience of the Trust's waiting list booking processes and the systems that support this function, along with PTL management and most importantly Flex experience.
Working for our organisation
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.
Detailed job description and main responsibilities
You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.
Please refer to job description and person specification for further details.
Person specification
Qualifications & Education
Essential criteria
1. Educated to GCSE level or equivalent.
2. ECDL or equivalent experience
Desirable criteria
3. Efficient in the use of Microsoft Windows applications
Knowledge & Experience
Essential criteria
4. Experienced in the use of Quadramed.
5. Understanding of the Waiting List processes including 18 week pathways
6. Understanding of theatre scheduling
7. Experience of working in a customer focused environment.
8. Understanding of Information Governance, Data Quality, and its requirements
Desirable criteria
9. Overview of the Health Records and Booking Service functions