Due to our continued expansion, we are recruiting for a IT Systems Engineers, whether you’re looking to jump from first line / service desk roles into systems engineering or are a tenured practitioner. If you have a go-to attitude and love to work with new and exciting technologies on one of the UK's largest IT infrastructures, we're looking for you! A successful IT Systems Engineer will have varied duties, from working on day-to-day tickets with varying levels of complexity, to assisting in the deployment of new projects and services. Main responsibilities: Ensure the systems estate is optimally configured and effectively managed, adhering to best practice and Wren architectures IT systems support On-call for point of escalation one in 4 weeks Planning, installation and maintenance of systems components and services Project delivery Escalation point for Service Desk Liaison with third parties as necessary Managing and maintaining systems monitoring systems Contributing and keeping systems documentation accurate Maintain knowledge of systems, ensuring that dependencies are understood and managed accordingly Contributing and building reports that provide a proactive systems service What Wren offer: Benenden health insurance and discounts platform Life assurance after 2 years' service Eye care vouchers EE discounts Staff discount on Wren products Refer a friend scheme Free onsite gym About You Desired skills & knowledge: A professional and pragmatic approach to systems troubleshooting and support Experience of escalation point Ability to demonstrate practical experience in administration of current Windows Server Operating Systems A good to excellent understanding of using and administering Active Directory PowerShell scripting Office 365 administration and maintenance experience An understanding of IT service delivery VMWare AD / AAD VoIP Solutions Veeam AWS Mimecast 8x8 Telephony Zoom Amazon Web Services Azure Office365 administration (Exchange/SharePoint/OneDrive/Teams/etc) MDM solutions (Jamf/PDQ/InTune) About The Company At Wren, we’re passionate about all things kitchens. We’re already the largest kitchen retailer in the UK, and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still! As well as world-class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.