Junior Claims Handler Credit Hire
Location: Newcastle upon Tyne
Hours: Monday to Friday, 9:00am 5:00pm (35 hours/week)
Salary: £25,000 per annum (DOE depending on credit hire / motor claims experience)
The Role
As a Junior Claims Handler Credit Hire, you will provide vital administrative and operational support to the claims team. You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field.
Key Responsibilities
1. Assist with opening new credit hire claims: logging into case management systems
2. Collect, organise, and manage documentation: hire agreements, repair estimates, invoices, photographs, correspondence
3. Make routine calls and send emails to suppliers, garages, insurers and other parties to chase outstanding information
4. Support senior handlers with basic liability / indemnity assessments (under supervision)
5. Prepare draft letters / correspondence (e.g. document requests, standard letters of claim) for senior review
6. Maintain up-to-date file notes, diaries, status tracking in case management systems
7. Monitor ...