Company Description
We are looking for aAsst Dir of Housekeeping to join the pre-opening ofSLS The Red Sea.
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.SLS The Red Seais planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
Job Description
* Demonstrate exceptional leadership skills, inspiring and motivating a diverse, multi-cultural team
* Oversee and optimize Butler Service & Housekeeping Operations, ensuring high standards of cleanliness and guest satisfaction
* Manage and develop staff, fostering a culture of teamwork, accountability, and continuous improvement
* Engage with guests professionally, ensuring their needs are met and exceeding their expectations
* Implement and maintain efficient organizational systems, including work assignments and delegation
* Utilize emotional intelligence and adaptability to navigate a dynamic work environment
* Ensure compliance with security protocols and maintain confidentiality of guest and hotel information
* Demonstrate proficiency in hospitality management systems, preferably Opera Property Management System
Qualifications
* Bachelor's degree in Hospitality Management or related field (preferred)
* Minimum 5 years of experience in housekeeping management, preferably in luxury hotel or resort settings
* Strong leadership and management skills with the ability to motivate and develop team members
* Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management
* Proficiency in housekeeping operations, standards, and best practices
* Knowledge of inventory management, budgeting, and cost control
* Familiarity with hospitality industry software and technology
* Strong problem-solving and decision-making abilities
* Relevant industry certifications (e.g., IEHA certifications) are a plus
* In-depth knowledge of health and safety regulations in the hospitality industry
* Cultural sensitivity and awareness, particularly in the context of working inSaudi Arabia
* Ability to work flexible hours, including weekends and holidays, as required
* Physical stamina to perform regular inspections and assist with housekeeping duties when necessary
Additional Information
* Strong leadership, interpersonal and training skills
* Good communication and customer contact skills
* Results and service oriented with an eye for details
* Ability to multi-task, work well in stressful & high-pressure situations
* A team player & builder
* A motivator & self-starter
* Well-presented and professionally groomed at all times
We are an inclusive company and our ambition is to attract, recruit and promote talent.
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