OVERALL PURPOSE:
The IT Infrastructure Manager is responsible for overseeing the design, implementation, maintenance, and continuous improvement of the organisations core IT infrastructure. This role ensures the stability, security, scalability, and availability of all on-premise and cloud systems, networks, servers, storage, and related technologies. The Infrastructure Manager leads the infrastructure team, drives best-practice operational standards, and ensures the business has a resilient and high-performing technology foundation.
PRINCIPAL ACCOUNTABILITIES:
* Lead the day-to-day operations of the IT Infrastructure team, ensuring systems, networks, and services operate reliably, securely, and efficiently.
* Oversee the management, monitoring, and support of servers, storage, networks, firewalls, cloud platforms, and enterprise systems.
* Act as the escalation point for complex infrastructure, networking, and availability issues.
1. Collaborate with Security, Support, and IT teams to ensure secure, integrated, and efficient operations.
2. Develop and maintain infrastructure strategy, standards, and roadmaps ali...