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Events booking coordinator

Edinburgh
Booking coordinator
£13.45 an hour
Posted: 24 March
Offer description

Our prestigious client, Johnnie Walker Princes Street, is currently looking for an Events Booking Coordinator on a temporary, ongoing basis. Pay rate of £13.45 per hour Your Time at Work The Events Booking Coordinator is responsible for managing event inquiries, securing bookings, and ensuring smooth coordination between clients and the internal events team. This role involves handling all stages of the event booking process, from initial inquiry to final contract, ensuring exceptional customer service and efficient organisation of event logistics. The Events Booking Coordinator plays a key role in driving revenue by converting leads into confirmed bookings. You will be responsible for: - Respond promptly to event inquiries via phone, email, or website and provide detailed information on venue availability, services, and pricing. - Conduct venue site visits and consultations with prospective clients to showcase event spaces and amenities. - Prepare and present proposals based on client needs, offering customised packages and options to suit different event types. - Prepare and process contracts, deposit requests, and any necessary booking documentation. Handle all elements of the event lifecycle, support both the Events Manager and Event Coordinator. - Oversee and manage third-party suppliers, including in-house venue suppliers. - Maintain accurate event details in the booking system, including event timelines, guest numbers, special requests, and logistical needs. - Regular liaison with the experience, retail, bar, facilities, finance, and senior management to provide teams with key event information and operational plans. - Build strong ways of working and follow processes which enhance the smooth delivery of the events. - Lead on the coordination of meetings at both Hope Street and Johnnie Walker Princes Street (internal and external). - Assist in meeting sales targets by maximising venue utilisation and promoting available packages and services. - Monitor event booking trends, report on sales performance, and provide insights for improving the booking process. - Identify opportunities to upsell additional services (catering, tours, etc.) to increase overall revenue per booking. Our Perfect Worker Applicants should be motivated, good at multitasking, responsible, and organised. Similar previous experience in a luxury hospitality environment would be advantageous. The ideal candidate will be focused on the customer experience, be available to work weekends, evenings and public holidays, and be willing to assist across all areas of the Food and Beverage department when required. We are looking for a professional team player with a positive, can-do attitude who enjoys working as part of a team in a social environment and has excellent customer service skills. Key Information and Benefits - Start times will vary (subject to business requirements) - Full-time availability: any 5 shifts across 7 days (flexibility is essential) - The rate of pay is £13.45 per hour. - Full training will be provided About Brightwork Brightwork Ltd, part of the Staffline Group, offers the services of an employment agency for permanent roles and an employment business for temporary roles.

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