Summary
Working with the Community, Participation & Volunteering Manager, you’ll support daily operations and the organisation of volunteering across the South Somerset property group.
You'll be confident learning how to use different IT systems and delivering work on time. You’ll have good communication skills and enjoy supporting people with admin tasks.
Diversifying our audiences and workforce is really important to us and we value lived experience and character. If you’re excited about this role but don’t meet every requirement in the job description, we encourage you to apply anyway if you have other experience and skills which are transferable.
Hours: Part-time, 18.75 (2.5 days a week)
Duration: Permanent
Salary: £12,918.75 pro rata (FTE £25,837.50 per annum). The advertised salary for this role will be in effect from 1st April
Interview: Tuesday 31st March 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Working within a wonderful, bustling atmosphere the role of Community, Participation & Volunteering Assistant, is 'a desk job', but you'll get to work in some of the most beautiful settings at a very exciting time for our places, with great people. You will support with operations and the organisation of volunteering across Barrington Court, Lytes Cary Manor, Montacute House and Tintinhull Garden. Our places are in fairly remote areas, so you'll need your own transport to get to them. You’ll be working across the property group supporting colleagues across all our teams.
We are a busy property group with over 288,000 visitors across our properties each year. Our teams are committed and passionate about delivering excellence every day and ensuring our visitors have a memorable visit. With over 300 volunteers across all teams, we work together as one, supporting each other to achieve a great level of success.
What you'll be doing
You will work across departments to help deliver the Community, Participation & Volunteering plan and respond to agreed priorities, providing administrative, communications and event support.
You’ll be working in collaboration with colleagues across all our discipline areas, such as programming, curation, gardens, estates and visitor experience. Helping to provide volunteers, volunteer managers, partners and communities with a quality and consistent experience. Supporting the teams to develop an inclusive culture and embedding the ‘Welcome Everyone’ Value.
You’ll support our work in developing new ways of working together and deepening relationships with existing and new audiences. You’ll also support our teams in offering a warm welcome and working with all kinds of people.
You'll spend time at each of the properties, supporting the Volunteering & Community Manager with the organisation of volunteers with some administration tasks.
Who we're looking for
We'd love to hear from you if you have:
1. Good organisational skills and attention to detail
2. Good interpersonal and communication skills
3. The ability to multi-task and work in collaboration with other departments
4. The ability to work well in a team
5. Good IT skills (Microsoft Office)
6. Willingness to work alongside volunteers and able to support volunteers to perform at their best
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places