2nd Line Desktop Support Engineer London Bridge £35,000 – £40,000 Hybrid: 3–4 days on client site (London Bridge), 1–2 days from home Are you currently supporting Microsoft 365 environments and ready to step into a more advanced 2nd Line role? Do you enjoy being the go-to person on site, solving problems and keeping users productive? Are you looking to join an MSP that offers real long-term career development into 3rd Line, cloud, cyber, or automation? If so, this could be an excellent next step. My client, a well-established Managed Service Provider, is looking for a confident and technically strong 2nd Line Desktop Support Engineer to support a key customer based in London Bridge. This role is primarily on-site, with one or two days a week working from home. You will be supporting modern cloud technologies, managing devices through Intune, working across Microsoft 365, troubleshooting user issues, and taking ownership of more complex tickets as the technical escalation point on site. What is on offer: * Hybrid working: typically 3–4 days per week on site in London Bridge, with 1–2 days at home * A varied role where every day is different * Exposure to Microsoft cloud technologies and modern endpoint management * A clear progression path into 3rd Line, Azure, cyber security, or automation * A supportive MSP culture focused on learning, development, and ...