AML-KYC Compliance Manager
Department: Customer Operations
Employment Type: Permanent - Full Time
Location: Cardiff (Credas)
Reporting To: Manager, Service Excellence
Description
The AML/KYC* Compliance Manager (*Anti-Money Laundering / Know your Client) will advise Credas and its’ clients on regulations, compliance and process.
This individual will be responsible for oversight of compliance within Credas, ensuring all team members perform to the highest level and adhere to Firm policies and procedures.
Key Responsibilities
* Responsible for AML/KYC compliance in the Credas Platform services, ensuring high-quality output from the company
* Own and manage the Certifications with DIATF, DSIT and other governmental / regulatory authorities
* In partnership with the Product / Dev Teams, ensure all services are planned and executed in a compliant manner
* Leverage dashboards and available reporting to maintain daily oversight of requests, assess error rates, and develop any required actions based on findings.
* Be directly involved in all internal team's operations ensuring understanding and compliance across the function
* Undertake AML and Sanctions screening training, risk assessment, document verification, ongoing monitoring and periodic review where necessary, and guide the company on these topics
* Monitor company outcome rates to identify issues, trends or training needs, providing feedback to the Product Owner to allow for follow-up engagement to mitigate risk and quality issues
* Deal directly with escalated Client queries, providing support for more junior members of staff
* Provide expert guidance about AML/KYC regulations, processes and procedures in support of client communications
* Contribute towards AML/KYC process improvement and simplification
* Responsible for the training and development of company team members
* Support and contribute towards change management efforts where necessary, for example, policy, business, and/or technology changes or updates
* Provision of advice, mentoring and training on compliance with relevant laws, including Anti-Terrorist Financing/Anti-Money Laundering/Know Your Client issues, policies and procedures
* Assist in complex queries, including escalation decisions
* Coordinate activities with system vendors, providing regular feedback, documenting requirements or raising issues where necessary to ensure operational and process effectiveness
* Update and create policies, procedures, and standards as requirements change or as a result of other trigger events
* Assist with any other AML Compliance related matters or projects as identified and assigned by management
Skills, Knowledge & Expertise
* Proven experience of working in Real Estate/professional services environment within an AML/KYC role
* AML/KYC Subject Matter Expert with a strong knowledge and understanding of AML/CTF/Sanctions regulations
* Experience with AML/KYC/Due Diligence processes, vendors and systems
* Strong communication, collaboration and organizational skills. A self-starter who can influence decision-making for the benefit of the service and firm
* Exceptional problem-solving, critical thinking, and analytical skills
* Strong decision-making capabilities - able to make quick but informed decisions
* Highly self-motivated, independent and proactive approach
* Proven ability to multi-task and work well under pressure, prioritize workloads and work to tight deadlines
* Positive approach and able to adopt a solution-based approach in all aspects of work
* Must have good knowledge of Microsoft Office applications and other productivity tools
* Manage processes efficiently, with accuracy and attention to detail
* Able to contribute ideas for process improvements and adapt easily to a changing environment
Job Benefits
At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.
Do you share our DNA?
* We ask how tomorrow can be better than today
* We are passionate about solving our customer's challenges
* Our ideas break boundaries
* We value different perspectives and encourage dialogue
* We take ownership and celebrate together
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