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Team Administrator - Bowel Cancer Screening Programme
Band 3
Main area Bowel Cancer Screening Programme Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday - usually 9-5pm) Job ref 349-MRI-7067179-RL4
Site Manchester Royal Infirmary Town Manchester Salary £24,071 - £25,674 per annum Salary period Yearly Closing 18/06/2025 23:59
Job overview
The post holder will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals. The role will involve the coordination and implementation of office procedures/duties and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact for patients and colleugues and a focal point for the service requiring clear communication and liaison skills. They will be responsible for managing and prioritising their own workload and will be required to use their own initiative. They will be responsible for the management of bowel screening patients through this pathway.
Main duties of the job
* To assist in the provision of a full range of clerical duties to both the clinical and administrative areas within the team; being in contact with patients, carers, and healthcare professionals.
* Some face to face Contact with patients but mainly telephone, email, texts and MyMFT with patients, relatives, and carers in a sensitive way, ensuring patient confidentiality.
* Be responsible for the completion, and their compliance with, Trust mandatory training.
* Utilise the Trust Systems to accurately book, record patient details and activities, ensuring the timely recording of all patient activity in line with the Trust Patient Access Policy including data quality requirements.
* Provide a telephone service, answering and recording incoming calls, relaying queries, and messages as necessary, liaising with other departments and external organisations where appropriate.
* Once in receipt of the necessary training, to work in accordance with the Trust requirements for Digital Competence, including but not limited to:
* Use of the Trust Electronic Patient Records.
* Assisting patients to utilise digital and electronic systems
* Where relevant to your speciality, arrange requests for other services, ensuring compliance with Trust deadlines and inputting requests into appropriate systems, e.g., arranging patient transport for eligible patients, booking interpretation services, porters, clinic appointments and diagnostic tests.
Working for our organisation
MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk .
We’re looking forward to hearing from you!
Person specification
OFFICE EXPERIENCE
* Substantial admin/office based experience
* 5+ GCSE A to C
* Previous Knowledge of how screening centre services work
Handwritten A4 page on information the applicant has found out about the BCSP programme and the service to be brought to interview
* Willingness to be trained
* Able to work to deadlines without needing direct supervision
* Previous Knowledge of how screening centre services work
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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