Deputy Manager – Finchley, London Full-time – 37.5 hours per weekShift-based role on a flexible rota, Monday to Sunday This is an exciting opportunity to join CareTech Community Services Ltd as a Deputy Manager. You will support the Registered Manager in ensuring the highest quality of care for our service users while leading and developing a team of Support Workers. Role Overview Shift-based rota, Monday to Sunday (including weekends, bank holidays, and potential sleep-ins) 7.5 supernumerary hours each week for administrative and managerial duties Remaining 30 hours spent supporting service users and staff on the floor Work closely with the Registered Manager to lead and motivate staff, ensuring high standards of care and support are consistently delivered Salary & Benefits £14.71 per hour (37.5 hours per week) 28 days holiday (inclusive of bank holidays) Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes, including free training towards qualifications in Social Care Apprenticeships available for those with less experience entering the Care Sector Access to a wide range of free online courses DBS check paid by CareTech Refer a Friend Reward Scheme – earn up to £250 per referral Stakeholder Pension scheme Free Employee Assistance Programme Annual Employee Awards Evening and recognition schemes Opportunities for career progression within CareTech CareTech Foundation – apply for family and friends’ grants Main Duties & Responsibilities Support the Manager in delivering a professional, flexible, and high-quality service Supervise and lead a team of Support Workers to ensure service users live fulfilling and independent lives Act as a positive role model, inspiring staff to deliver compassionate and person-centred care Conduct regular supervisions and provide feedback to staff Engage actively with service users and staff, continuously seeking improvements in care and support Contribute to the planning and implementation of individual support plans Maintain effective communication with service users, families, and professionals while respecting confidentiality Keep accurate notes and records Work as part of a dedicated team to provide safe, high-quality care Personal Characteristics & Requirements Diploma in Health & Social Care NVQ Level 3 (or equivalent) OR willingness to work towards one Previous experience supporting adults with learning disabilities, mental health needs, or challenging behaviour Ability to remain calm under pressure Confidence to work independently or as part of a team Excellent communication and interpersonal skills Passion for supporting vulnerable adults Strong commitment to safeguarding and high standards of care About CareTech CareTech Community Services Ltd supports more than 5,000 adults across the UK with learning disabilities, physical disabilities, autism, mental health needs, acquired brain injury, and other complex conditions. With over 300 services nationwide, we are committed to delivering outstanding care and empowering people to live fulfilling, independent lives. We are proud to be a Disability Confident Leader and an equal opportunities employer. Please note: Some roles require male or female employees only, in line with the Equality Act 2010 (genuine occupational requirement). Successful candidates will be required to complete an Enhanced DBS disclosure, paid for by CareTech.