Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team
Key Contribution Areas
1. To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
2. Ask open questions to find out customers needs
3. To recommend, select and locate the correct merchandise for the customers needs
4. To provide information about in store offers, promotions and store cards
5. To receive and process cash and card transactions
6. Be aware of latest trends and remain fully updated on product knowledge
7. Maintain a customer friendly and customer focused environment at all times.
8. Guarantee a high level of customer service at all times.
9. Educate and guide customers about Flannels, the brands and the product we sell.
10. Offer alternatives and add on sales as and when necessary
11. Ensure store standards are complete and the store is prepared for the next trading day
12. Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
13. Excellent communication skills
14. Able to work effectively within a team environment
15. Customer focused
Personal Qualities
16. High level of personal energy to drive projects to completion
17. Confident and assertive
18. Positive and enthusiastic with a can do attitude
19. Passion for fashion retail
20. Professional manner
21. Fashion conscious and trend aware
22. Flexible and reliable
Additional Information
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
End of engagement 6th October 2024
We reserve the right to close this vacancy once we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.