Civica CX Reporting Specialist
Make sure to apply with all the requested information, as laid out in the job overview below.
Huddersfield
Temporary
Payrate: 400-500 per day depending on experience
About the Role
We are seeking an experienced Civica CX Reporting Specialist to support a social housing organisation in Huddersfield. This role is ideal for a data-driven professional with deep expertise in Civica CX and housing sector reporting requirements, who can translate complex business needs into robust reporting solutions.
You will play a key role in developing, enhancing, and maintaining reporting capabilities, ensuring compliance with statutory and regulatory requirements while delivering actionable insights to stakeholders.
Key Responsibilities
* Develop, maintain, and enhance reports using Civica CX (including CXWarehouse and CXBI)
* Modify and optimise out-of-the-box SSRS reports within Civica CX
* Work closely with stakeholders to gather and translate business reporting requirements
* Design and deliver data models and reporting solutions aligned to housing management needs
* Ensure reporting aligns with social housing regulatory and statutory requirements
* Extract, transform, and manipulate data using advanced SQL techniques
* Provide insights and recommendations to improve reporting efficiency and data quality
Essential Skills & Experience
* Extensive knowledge of Civica CX, including:
o CXWarehouse
o CXBI
o Out-of-the-box SSRS reporting
* Strong understanding of social housing data requirements, including statutory and regulatory reporting
* Proven experience in requirements gathering and documentation within a housing management context
* Advanced SQL skills with the ability to extract, xxuwjjq transform, and model data
* Extensive experience with SSRS, including customisation and enhancement of Civica CX reports
Desirable
* Experience working within UK social housing organisations
* Knowledge of data governance and reporting best practices
* Ability to communicate complex data concepts to non-technical stakeholders
Why Apply?
* Opportunity to work on impactful projects within the social housing sector
* Collaborative and supportive working environment
* Competitive salary/day rate