Job Details: Retail Relationship Manager
Full details of the job.
Vacancy Name: Retail Relationship Manager
Vacancy No: VN481
Employment Type: Full-Time
Business Name: PayPoint Network Ltd
Location: Cardiff
This role covers Cardiff, Swansea, Newport, and surrounding areas.
Base salary is £30,657 plus a company car or car allowance of £4,000, with commission bringing the OTE up to around £45k.
What will I be doing day to day:
* Installing PayPoint products, providing training and early life support to new retailers.
* Selling PayPoint products proactively within the territory.
* Planning effectively using CRM, prioritising calls based on opportunity and directives from your line manager.
* Preparing for each call with SMART objectives to develop retailer business and increase PayPoint penetration.
* Visiting all leads and opportunities within lead generation SLAs.
* Participating in team days and presentations.
* Maintaining in-depth knowledge of PayPoint products, including EPOS.
* Ensuring high standards in work, contract completion, and ID capture in line with policies.
* Exhibiting professional conduct, appearance, and values.
* Obtaining Trust Pilot reviews when exceeding retailer expectations.
What experience should I have already:
* Proven planning and preparation skills.
* Experience working under pressure and delivering results.
* Territory and account management experience.
* Ability to set and achieve SMART objectives.
* CRM system proficiency (desirable).
* Market sector, product, and competitor knowledge (desirable).
Other things to know:
* Flexibility to travel.
* Strong planning, organisational, and interpersonal skills.
* Good decision-making and data analysis skills.
* Customer-focused and target-driven.
* Ability to multitask and communicate effectively.
* IT literacy, self-motivation, resilience, and tenacity.
Description
To deliver sales volumes, revenue growth, installation, and training across PayPoint products within a UK territory.
Key Responsibilities
Building and nurturing strong retailer relationships across the territory.
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