AKW are recruiting a Customer Billing Clerk to join their team at their site in Manchester. The Customer Billing Clerk will be responsible for providing a proactive approach to customer billings across the group, ensuring accuracy in all billing processes and cycles. Driving best practice to comply with all company procedures, documented polices and financial legislation.
Monday - Friday
30k per annum
Additional benefits:
Life assurance
Pension
Exceptional fleet
Opportunity for training and development (CPC training)
Full Uniform and PPE
Onsite Parking
Cycle to work scheme
Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
Coordinate with sales and operational teams to ensure smooth onboarding of new customers.
Validate and set up new customer accounts across various systems, including updating all pricing & tariffs, ensuring compliance with company policies & procedures.
Assess creditworthiness of new and existing customers.
Manage billing cycles for timely and accurate invoicing, ensure customer requirements are met.
Answer queries from customers providing accurate information to ensure excellent customer service is maintained.
Input information into the relevant systems, for which you have responsibility, check and reconcile data where appropriate and identify and resolve any discrepancies to ensure 100% accuracy.
Assist in the development of processes and procedures to improve the efficiency of the central billings function.
Provide exceptional customer service and maintain positive relationships.
Your knowedge and experience:
Applicable accounting qualification such as AAT desired.
Billings experience and working in an office environment
Onboarding/Validating new customers accounts
Setting Up Customer Accounts
Accounting software and Microsoft office