It's more than a job When you work in Freight Logistics and Operations at KuehneNagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At KuehneNagel, our contribution counts in more ways than we imagine. ? Join our EuroDirect team as a Road Logistics Cross Border Specialist and become the central link between our branches, internal stakeholders, and key customers. If you thrive in a fast-paced logistics environment and love keeping operations running smoothly, this role is for you. How you create impact Act as the main internal contact for all key account inquiries and daily communication. Manage, obtain, and monitor transport bookings, ensuring accuracy and timely processing. Coordinate closely with internal departments and branches to ensure seamless cross-border transport execution. Track shipments, proactively managing exceptions and communicating updates where needed. Maintain accurate account profiles, SOPs, and handling instructions. Prepare regular and ad hoc performance reports for internal and external stakeholders. Support tenders, customer reviews, and the implementation of new business requirements. Source competitive rates from suppliers and ensure accurate data entry into internal systems. What we would like you to bring Strong customer service mindset and excellent communication skills. A proactive problem-solving approach and high attention to detail. Flexibility and the ability to adapt in a fast-moving environment. A collaborative, team-oriented attitude.Reliability, commitment, and a hardworking nature. Process- and target-driven working style. Ability to manage multiple tasks while ensuring accuracy. Willingness to support broader departmental goals when needed. What's in it for you We provide a dynamic and supportive work environment where collaboration and continuous improvement are part of our daily culture. You'll work closely with key stakeholders across our organisation, gain valuable insight into cross-border FTL/LTL operations, and contribute directly to customer satisfaction and service quality. We offer opportunities for professional development, a team culture built on trust and shared goals, and a role where your contributions truly make an impact. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.