Overview
Retail Sales Assistant - Jollyes The Pet People - Norwich. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. This is a Sales Assistant role in our Norwich store.
Responsibilities
* Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
* Interact with pets and people, maintain high levels of customer service, and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
* Support a fast-paced retail environment with flexibility to cover shifts over 7 days, including evenings and weekends.
* Operate as part of a part-time, permanent team member (15 hours per week).
What we need from you
* We are seeking people with a fun personality who are great at interacting with pets and people.
* Enjoy the challenges of a fast-paced retail workplace.
* Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
* Commit to the highest levels of customer service and represent the Jollyes values: Genuine, Wise, Focused, Eager, Together.
* A high level of flexibility is required as our opening hours include evenings and weekends.
* Part-time, permanent position – 15 hours per week.
Benefits
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a.
* iTrent financial wellbeing package, powered by Wagestream, with access to earnings before payday and discounts
* Retail Trust membership – counselling, wellbeing and financial support
* Colleague discounts on up to 800 retailers and services
* Social and wellbeing support services, including online GP and mental health resources
* 60% off Jollyes products (plus in-store discounts for groomers and pet clinics)
* Workplace pension scheme provided by Legal & General
* Free uniform and on-site parking
* Additional paid leave for weddings, new pets, and birthdays
* Enhanced maternity and paternity leave options
* Top Dog Award recognition programme
* Holiday purchase/sell scheme
* Cycle to Work scheme
* Care concierge and health/support services
* Discounted fitness memberships and learning & development for progression
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week Best Retailer 2024 and listed in the Sunday Times Best Places to Work. Accredited by RestLess as an age-inclusive employer (16+). We are Pet Sustainability Coalition aligned and welcome applicants of all ages and from all backgrounds.
To Apply
If you're keen to develop your career in retail, click the apply button today and join our pack as a Jollyes Sales Assistant!
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
#J-18808-Ljbffr