The Maintenance Assistant (we call Fix-It Crew Member) overall responsibility is to carry out preventative and corrective
maintenance activities on hotel equipment, cabins and relevant tools. This is required to be
performed annually, quarterly, and monthly as part of the hotel’s overall preventative
maintenance schedule.
It is also their responsibility for maintain the building and supporting
the hotel departments to ensure that related equipment is maintained and repaired safely but
efficiently.
All responsibilities shall be carried out in a timely, accurate, and professional manner, in
accordance with YOTEL’s core values.
Key internal relationships: General Manager, Chief Engineer, Hotel Management Team, Mission
Control Team, Cabin Crew, Food & Beverage Crew.
Job Responsibilities:
* Completes assigned work orders for general repair within assigned time frame in order
to achieve the upmost operational efficiency of the hotel, its safety, and its equipment.
* Performs systematic checks and inspections to aid in the upkeep of the hotel and assists
in the established proactive maintenance program in order to prevent malfunctions,
breakdowns and general.
* Immediately and courteously responds to guests' needs in order to repair and/or resolve
room maintenance requests and problems as they arise.
* Maintains tools, workspaces and equipment in safe, secure and good condition in order
to reduce accidents and to prolong their use.
* Repairs and/or changes room locks for the security of hotel and guests.
* Adjusts and repairs electronic problems on hotel equipment, including televisions, HVAC
units, etc.
* Assists department in maintaining safety equipment and emergency procedures for the
safety of all guests and associates.
* Provides assistance to other employees and departments to contribute to the best
overall performance of the department and hotel.
* Maintains a friendly, cheerful and courteous manner at all times and ensures exhibits the
YOTEL values whilst interacting with guests and crew.
* All other duties as assigned, requested or deemed necessary by the Chief Engineer.
Alongside these key roles and responsibilities, the incumbent of the role will be required to
demonstrate the fundamentals of the company’s Value’s.