The Production Team Leader is responsible for overseeing a team of production workers and ensuring the smooth, efficient operation of the production area. This role requires strong leadership, attention to detail, and an in‑depth understanding of production processes. The Team Leader will drive continuous improvements using SQCDP measures, promoting a culture of excellence, accountability, passion, and teamwork. Key Responsibilities Communication Conduct structured morning SQCDP meetings and daily team communication to ensure clarity of targets and objectives. Build and maintain strong relationships with customers, ensuring clear communication regarding daily operations. Escalate relevant issues promptly to the Production Manager. Safety Work with the H&S officer and committee to reduce risk through effective risk assessments. Ensure a safe working environment for all staff through regular safety controls audits. Investigate accidents and enforce safety controls, including method statements. Conduct return‑to‑work interviews following staff absence. Quality Conduct full investigations into customer concerns and provide accurate, timely responses in linewithSLA: Acknowledgement: 12 hours Containment: 24 hours Corrective Actions: 48 hours Root Cause (with evidence e.g., 8D): 10 days Ensure accurate data capture and daily logging of reject data in the QA system. Conduct audits to ensure all work mee...