Company Description
We are a fun-loving, locally owned and managed Contact Centre based in Bangor, Co. Down. Since we started out 17 years ago, we now have over 150 employees with the aim to add more. Our mission is to deliver exceptional customer service while fostering a vibrant work environment that values flexibility, growth, and community involvement.
Marketing and Design is essential to the future development of Mango and its growth plans, and as such we have a unique and exciting opportunity to join us. This role will allow the right candidate the opportunity to cover a multitude of marketing and design activities and as such we want to identify a person with ambition, determination, capabilities, and desire take a project like this and move it forward.
Responsibilities
Manage Mango's social media activity across Instagram, Facebook, Twitter, Youtube, Linkedin and all other platforms to expand our audience base.
Design, development and production of all marketing content and collaterals as agreed using design software such as Adobe Creative Suite; Illustrator Photoshop InDesign (Website updates, brochures, tender documents etc).
You will create, implement, and maintain high-quality content for a range of digital and non-digital channels and a diverse variety of audiences, producing rich written and social content that includes engaging copy, images, audio, and video.
Increase client and internal engagement and following, including increase of website traffic.
Support with driving sales through innovative marketing and design.
Ensure marketing & design portrays the Mango culture.
Leading outward PR strategies and plans that promote key initiatives and promote the business/product's image and reputation.
Design and maintain company literature, including copywriting and proof-reading.
Support a year-round event calendar for employees and clients.
Carry out market research to support business strategy and growth.
Management of external marketing/PR agencies and any activities linked to this when utilised.
Skills and Attributes
Experience in digital marketing, communications, and design.
Experience of social media management and content creation.
Experience of using design software such as Adobe Creative Suite; Illustrator Photoshop InDesign.
Understanding of marketing and social media analytics.
Creative, hardworking, and passionate about being part of a successful team.
Self-starter with an energetic and enthusiastic personality.
Great attention to detail and strong analytical skill.
Ability to set clear, meaningful, challenging, and attainable goals and expectations that are aligned with those of the organisation.
Demonstrates the ability to communicate, present and influence credibly and effectively at all levels.
Prior experience of managing and prioritising multiple projects.
Ability to plan, capture and edit photographs and videos to create relevant, engaging content. Articulate, adaptive, professional communication style.
**Full time, office-based role**