Overview
Join our team as an Accommodation Support Officer and support our participants with their housing needs. You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.
We pride ourselves in delivering person-focused services. This means you may possess a desirable transferable skills set; however, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills. We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:
Responsibilities
* Manage a caseload of participants, producing personalised accommodation plans
* Carry out initial assessments, considering risk, situation and need
* Record progress and outcomes timely and accurately using a case management system
* Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
* Experience or knowledge of Accommodation (including legislation) - desirable
* Highly effective interpersonal and communication skills both verbally and in writing
* Ability to establish and maintain effective working relationships
* Experience or knowledge of the work of the Criminal Justice System
* Good organisational skills and ability to meet deadlines
Benefits
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Pension - 5% Employee 5% Employer
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual salary review
* Refer a friend scheme
* Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Additional Information
Location: Exeter
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 15 July 2025
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or challenges. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the promotion of modern British values. A Disclosure and Barring Service (DBS) check will be processed. Seetec is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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