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Community support worker

Haywards Heath
Permanent
Sussex Partnership Nhs Foundation Trust
Community support worker
Posted: 16 February
Offer description

We're looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we're proud to make a difference every day.

At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role.

We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.

We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we'd love to hear from you.


About the role

The role involves supporting the community nurses in delivering excellent service to the patients under our care. The successful candidate will be undertaking clinical visits to patients and their carers out in the community, be able to work as part of the multi-disciplinary team, feeding back any concerns thus ensuring risks are identified, discussed and acted upon within a timely manner.

You will be assisting the community nurses to plan, implement, review and evaluate individual patient care plans thus ensuring the patients' needs are at the fore at all times. The successful candidate will be expected to deliver safe and compassionate care and be pro‑active in their approach to promote social inclusion and positive occupation in accordance with our Trusts values and behaviours.


Our Values

* People first: People are at the heart of everything we do
* Future Focused: We are optimistic, we learn and we always try to improve
* Embracing change: We are bold, innovative and disciplined about making use of our resources to continuously improve
* Working together: We provide services in partnership with patients, families and others
* Everyone counts: We value, appreciate and respect each other, communication & relationship skills Provide and receive information from clients, client's representatives and immediate team colleagues.


Key Responsibilities & Skills

* Communication & Relationship skills Provide and receive information from clients, client’s representatives and immediate team colleagues.
* Exchanges factual information to clients using persuasion, reassurance, tact and empathy.
* Overcome barriers to understanding that may be a result of mental illness.
* Knowledge, Training and experience Undertake procedures and practices that will require a base level of theoretical knowledge.
* Knowledge of health and related procedures, clinical observations, Mental Health act.
* NVQ 3 training.
* Analytical & Judgement Skills Assess patient's condition through basic test results, assess comfort of patient, and instigate emergency procedures.
* Planning & Organisational Skills Plan and organise own day-to-day work including home visits.
* Physical Skills Support clients using equipment where narrow margins exist for error, accuracy is important and use of them requires training/ practice.
* May carry out activities such as venepuncture as trained. Undertake training to ensure safety and competence using equipment.


EEO Statement

SPFT is committed to building a workforce that reflects the communities we serve. We particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds and from disabled candidates, as these groups are currently underrepresented.


Recruitment Notice

Are you looking for a stimulating and rewarding challenge? Do you have the ability to actively listen and communicate effectively, show empathy and compassion with a willingness to learn? We are looking to recruit an experienced, enthusiastic and motivated Community Support Worker, to work within our experienced and friendly team supporting people with severe and enduring mental health problems. The team provides specialised mental health care within a recovery focused model designed to enable and encourage services users to develop positive coping strategies to maximise their independence and potential.

Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced.


Safeguarding

SPFT takes its responsibilities for safeguarding children, young people and adults at risk very seriously. We expect all staff and bank workers to share this commitment and complete the relevant safeguarding training for their role.

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